Shipping Policy

At CallusClear, we are committed to shipping your orders efficiently and securely. We encourage you to carefully read our delivery policy.

Delivery Areas

We currently ship to UK. For deliveries outside of UK please contact us before placing your order.

Delivery Times
Orders are generally processed and shipped within 5 to 8 business days after receipt of payment.
The exact delivery time depends on the destination and the chosen carrier.
These times are provided as a guideline and may vary due to unforeseen circumstances, such as carrier delays or adverse conditions.
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order.
Exact delivery costs will be displayed before you confirm your purchase.
We may offer free shipping under certain conditions. Check our website for current offers.

Order Tracking

Once your order has shipped, you will receive an email containing a tracking number. This code will allow you to track your package via the carrier's website.

Track the status of your order using the following options:

Track my order (via our website)
La Poste package tracking
Colis Privé package tracking
Delivery Issues
Order not received: If you have not received your order within the expected timeframe, contact us at contact@silkshave.net. We will do our best to resolve the issue.
Damaged package: If your package arrives damaged, report it immediately to the carrier and notify us as soon as possible so we can take the necessary steps.

Shipping Address
It is your responsibility to provide a correct and complete shipping address.
CallusClear cannot be held responsible for delivery failures due to incorrect or incomplete information.
If a package is returned to us due to an incorrect address, additional fees may apply for reshipping.
Customs and Taxes
For deliveries within France, no customs fees are applied.
For shipments to other countries, customs duties and import taxes may apply, and these fees are the customer's responsibility.
We recommend checking with your local customs authorities before placing an order.
Contact

For any questions regarding our shipping policy, please do not hesitate to contact us at contact@callusclear.co.